Privacy Policy

This Privacy Notice for Grozny Go ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you download and use our mobile application, Grozny Go.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

1. WHAT INFORMATION DO WE COLLECT?

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you register on the Services, express an interest in obtaining information about us or our products and Services, or otherwise when you contact us.

The personal information we collect may include the following:

• Phone Numbers
• Names (optional, if provided by user)
• Delivery Addresses
• Order History and Preferences
• Special Order Instructions

Application Data. If you use our application, we also may collect the following information if you grant us permission:

• Geolocation Information. We request access to track location-based information from your mobile device while you are using our mobile application to provide location-based services (like finding nearby restaurants and confirming delivery addresses). You may change access permissions in your device's settings.
• Push Notifications. We may request to send you push notifications regarding your account or orders. You may opt out by turning them off in your device's settings.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, including:

• To facilitate account creation and authentication. We use your phone number to create and secure your account via OTP.
• To fulfill and manage your orders. We process your address, order details, and contact information to facilitate food delivery from restaurants to you.
• To improve our Services. We analyze usage data to understand what features are popular and how to improve the app experience.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We share information with restaurants and delivery personnel to fulfill your order.

We share your necessary information (name, order details, delivery address, phone number) with the restaurant you order from and their delivery personnel for the sole purpose of fulfilling your order.

Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API) to provide location services. We obtain and cache your location on your device.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this notice unless otherwise required by law.

We will only keep your personal information for as long as you have an account with us. When you delete your account, we will take steps to delete your information from our active databases, subject to legal or backup retention requirements.

5. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or terminate your account at any time. If you would like to terminate your account, please contact us at the contact information provided.

6. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date.

7. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at [email protected].